Shipping policy

SHIPPING POLICY

We aim to process and dispatch orders as quickly as possible.

UK DELIVERY
We currently offer delivery within the United Kingdom. Available delivery options and costs will be shown at checkout before you complete your purchase.

Orders will normally be processed and dispatched as soon as possible after payment has been received. Delivery times may vary depending on the delivery service selected.

Once your order has been dispatched, you will receive any available delivery or tracking information by email.

DELIVERY DELAYS
Although we aim to meet the estimated delivery times, delivery dates are estimates and may be affected by circumstances outside our control, including courier delays, postal disruption, severe weather or other unforeseen events.

If your order has not arrived within the expected timeframe, please contact us at yendiberry@hotmail.co.uk and we will assist you.

DELIVERY ADDRESS
Please make sure that your delivery address is correct before placing your order. We cannot be responsible for delays or additional costs caused by an incorrect or incomplete address provided by the customer.

DAMAGED OR MISSING ORDERS
If your order arrives damaged, please contact us as soon as possible and provide photographs of the packaging and item so that we can investigate the issue.

Your statutory consumer rights are not affected by this policy.

This wording is deliberately careful because UK online sellers need to clearly tell customers about delivery arrangements, costs and timing, and goods generally must be delivered within 30 days unless another period has been agreed.